SmartSense by Digi, a subsidiary of Digi International and a provider of IoT connectivity solutions, has announced a strategic partnership with Lowes Foods, a regional grocery chain dedicated to offering customers the freshest and most innovative local products. Lowes Foods is owned by Alex Lee, along with IGA and KJ’s Market locations. The SmartSense IoT Sensing-as-a-Service framework will safeguard over 5000 assets across 141 Lowes Foods locations.
“At SmartSense, we employ a customer-first mindset by delivering IoT solutions with hardware, software, and workflows that automate operations and help ensure food safety compliance,” said Guy Yehiav, President of SmartSense by Digi. “Lowes Foods has been exceptional to work with, and together we’re committed to reducing product loss and enhancing operational efficiency. Our collaboration is enriching both the customer and employee experience.”
Lowes Foods chose SmartSense after a thorough evaluation of various market options, focusing on precise condition monitoring to reduce product losses and increase ROI. By adopting the SmartSense solution, Lowes Foods has also digitised its staff-wide task management processes, reducing the burden of time-consuming and error-prone manual tasks. This new efficiency allows staff to focus more on delivering quality guest care.
“Our decision to implement SmartSense was driven by a strategic investment to support both the guest and host experience,” added Matt Bunker, Director of Safety & Asset Protection at Lowes Foods. “We analysed several solution providers in the market and SmartSense came out on top across all of our criteria. SmartSense has completely digitised our food safety program, significantly boosting host productivity, improving our asset health, and enhancing the overall guest experience.”
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