Amdocs recently announced significant momentum for its Amdocs Charging platform. With new and numerous charging implementations now in production, Amdocs is empowering service providers to scale and monetise their networks.
Amdocs Charging addresses the challenge of siloed BSS platforms by acting as a single source of truth, offering extreme convergence and scalability, and enabling the rapid introduction of new business models through a self-service approach. With advances in artificial intelligence (AI), Generative AI (GenAI), configuration, low-code, usability features and API monetisation, Amdocs Charging is delivering the necessary flexibility and power for new functions and partner integrations in the evolving network core.
“Amdocs Charging has maintained its market leadership through its extensive client relationships and capabilities, even as charging systems face growing demands from modernisation and new business requirements,” said John Abraham, Principal Analyst, Appledore Research. “The company’s leading role in integrating AI capabilities demonstrates its commitment to adaptability and flexibility, enabling service providers to deliver enhanced customer experiences while maintaining cost efficiency.”
Amdocs Charging offers flexibility to launch services rapidly and scalability to meet the evolving demands of the telecommunications industry. Currently, the company has over 70 deployments which includes Cloud-based charging projects in production across a range of public, private, and hybrid environments.
Notable achievements include:
- A tier 1 European service provider is leveraging Amdocs Charging to consolidate and future-proof its billing, charging, and catalog solutions. This drives new revenue growth, operational efficiencies, and improved customer experience, with triple-digit performance improvements and a 70% reduction in time-to-value
- A European-based group that implemented Amdocs Charging to drive global IoT services achieved 100% organic growth for that line of business over two years, reducing system update time by over 99% with zero downtime and no customer impact
- A top-tier Southeast Asian service provider is using Amdocs Charging in a multi-Cloud environment to enhance operational effectiveness, reduce infrastructure costs by up to 80%, and achieve ‘infrastructure-as-code’ objectives
- A tier 1 Asian operator is modernising its charging capabilities with Amdocs Charging, speeding time to market for new products and services, and achieving industry-leading transactions per second
- A European group is enhancing industry reliability and responsiveness with Amdocs Charging deployed in a 4xActive configuration, providing unmatched responsiveness to end-users
“As generative AI creates new avenues for revenue growth and enhances user experiences, Amdocs is excited to support our customers with a Cloud-native, AI-driven platform that enables business growth by seamlessly and securely opening up the network with API-based charging,” commented Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. “With billions of transactions processed daily, we provide the essential solutions, partnerships, and capabilities to empower service providers of all sizes, in an ever-evolving landscape, to monetise their core assets.”
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