Digi International has launched a new remote access capability designed to give industrial and enterprise users direct access to Edge devices without relying on traditional VPNs or Cloud-based traffic relays.
The US connectivity specialist said its new Digi Remote Reach service enables engineers, technicians, and IT administrators to establish secure connections to devices located behind Digi cellular routers through its Digi Remote Manager platform.
The launch reflects growing demand for secure remote access across distributed industrial environments, where organisations are increasingly seeking alternatives to VPN-based connectivity and Cloud-mediated remote access services.
Unlike many conventional remote access platforms, Digi said session traffic is not routed through its cloud infrastructure once a connection has been established.
Instead, the company uses a peer-to-peer architecture that creates a direct encrypted tunnel between the user’s browser and the target device.
“Remote access tools have asked customers to trust a vendor’s cloud with their operational data, pay a premium for the privilege, and accept the latency that comes with it,” said Landon Reese, Vice President of Product at Digi International.
The approach is intended to reduce latency while limiting the exposure of operational data to third-party infrastructure, an increasingly important consideration for operators of critical infrastructure, industrial facilities, and remote assets.
The new capability also highlights the growing convergence of information technology (IT) and operational technology (OT) environments.
According to Digi, Remote Reach supports both traditional enterprise protocols such as SSH, RDP, VNC, HTTP and HTTPS, alongside serial-based industrial connections commonly used to access programmable logic controllers (PLCs), remote terminal units (RTUs), human-machine interfaces (HMIs), and SCADA equipment.
The company argues that this allows organisations to manage industrial and enterprise assets through a single remote access platform, potentially reducing the need for separate IT and OT connectivity tools. Remote access has become an increasingly strategic capability for industrial operators as connected assets proliferate across geographically dispersed sites.
Utilities, manufacturing firms, transport operators, and energy companies are under pressure to maintain equipment remotely while strengthening cybersecurity controls and reducing operational costs.
The launch forms part of a broader product push by Digi, which has recently introduced new industrial routers, expanded eSIM support, achieved SOC 2 Type 2 attestation for key cloud services, and rolled out FIPS 140-3 validated cryptographic modules across its DAL OS-based portfolio.
