Gilat Satellite Networks, working in partnership with Hispasat, a mobile operator, swiftly responded to Southern Linc’s urgent request for additional satellite capacity in the wake of Hurricane Helene, a tropical cyclone that hit the Southeastern United States in September 2024.
Marking a category 5 hurricane, a rare event, severely impacted Southern Linc’s Georgia service territory, requiring a rapid and reliable solution to support disaster recovery operations of affected utilities, area sheriff departments, the Georgia Department of Public Safety and the Georgia Emergency Management and Homeland Security Agency.
Within hours of the hurricane’s impact, Gilat’s team alongside Hispasat mobilised to provide additional satellite network capacity that was necessary to ensure uninterrupted communication for critical services. The additional bandwidth enabled first responders and utility workers to operate effectively during the recovery efforts, underscoring the importance of reliable satellite connectivity during natural disasters.
“Our satellite network provider, Gilat and their partner Hispasat, moved rapidly to provide additional satellite network capacity for our network so we could keep essential wireless communication systems operational during and immediately following this critical event,” said Alan McIntyre, Vice President of Engineering and Operations, Southern Linc .
“Gilat stands ready to support our customers when they need us most, especially during disasters where lives and property are at stake,” said Ron Levin, CCO, Gilat. “Our partnership with Hispasat enabled us to deliver reliable satellite connectivity solutions rapidly, ensuring that critical services remain operational during even the most challenging circumstances.”
As Southern Linc’s trusted partner, Gilat’s ability to provide dependable satellite network services and managed solutions within hours of their request was instrumental.
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