Airties has announced that it will showcase its converged broadband experience platform for Fixed Wireless Access (FWA) operators using Qualcomm 5G Fixed Wireless Access Platforms at Mobile World Congress (MWC) 2025.
This new capability builds upon the recent collaboration between the two companies and allows FWA operators to observe, diagnose and fix their subscribers’ home connectivity issues automatically or through actionable recommendations across local (LAN) and wide-area wireless networks (WAN).
Broadband service providers rely upon Airties’ software for the ongoing optimisation of their customers’ broadband experience to help reduce churn, attract new customers, lower operating costs, and innovate in new ways.
Alongside home Wi-Fi, Airties Cloud can now provide WAN performance data and insights for FWA operators to determine whether they should take corrective actions for 5G CPE, such as frequency band changes, bandwidth provisioning, or switching base stations. This new capability will be commercially available in Q2 2025, as part of an ongoing collaboration between Airties and Qualcomm Technologies.
“Fixed wireless operators have been seeking the means to have a unified view into the home broadband experience of their customers, across their local and wide area networks, and that is precisely what we are now showcasing with Qualcomm Technologies,” said Metin Taskin, Founder and CEO of Airties. “Customers using our broadband experience platform can now measure and manage end-to-end performance quality across 5G and home Wi-Fi within Airties Cloud. We look forward to demonstrating this enhanced capability with Qualcomm at Mobile World Congress and offering it to FWA service providers around the globe in the weeks ahead.”
“Ensuring a consistent and high-quality broadband experience for end-users is a top priority for all FWA carriers, and our collaboration with software innovators like Airties highlights the advanced managed network capabilities and optimisations Qualcomm 5G Fixed Wireless Access Platforms can help achieve,” added Gautam Sheoran, Vice President and General Manager, Wireless Broadband and Communications at Qualcomm Technologies. “This collaboration represents a significant advancement in providing operators with the tools necessary to ensure seamless connectivity and high performance across both WAN and LAN networks.”
Airties’ AI-driven connectivity experience platform helps ISPs to observe, diagnose and fix in-home connectivity issues automatically or through recommendations. It personalises the customer experience and optimises home connectivity, designed to improve customer satisfaction and NPS scores.
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