The Competition and Markets Authority (CMA) has launched an independent market investigation into the £7.5 billion cloud services market in the UK, following referral from Ofcom, to examine and consider whether competition concerns are holding back businesses. The investigation aims…
Cloud computing, SaaS, and the ‘new normal’ for manufacturers
Over the last two to three decades, Cloud Computing and SaaS (software-as-a-service) have been increasingly gaining momentum in their adoption. More and more areas of industry are now realising the extraordinary business benefits of Cloud/SaaS over their traditional in-house client-server…
Elevating contact centres to the Cloud
Ross Slogrove, UK and Ireland Country Manager at Cloud phone system provider Ringover, explores the role of Cloud-based software in the changing customer service landscape. Customer service channels have evolved. Now more than ever, instant responses are desired, and somewhat…
Flexible cloud communications solutions across Europe and Asia
Vodafone Business and RingCentral, a provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, today unveiled ‘Vodafone Business UC with RingCentral,’ a powerful new communications platform that brings together RingCentral’s flagship offering RingCentral Message Video Phone…
