Elevating contact centres to the Cloud

Ross Slogrove, UK and Ireland Country Manager at Cloud phone system provider Ringover, explores the role of Cloud-based software in the changing customer service landscape. Customer service channels have evolved. Now more than ever, instant responses are desired, and somewhat…

Combating food safety fears with cloud-based quality solutions

Food and beverage is seeing a number of approaches to digital transformation. Jason Chester, Director of Global Channel Programs, InfinityQS discusses how the industry can be enhance with the right approaches to processing the data. Cloud-based software-as-a-service quality management solutions…

Defining major Internet of Things concepts

The term ‘Internet of Things’ (IoT) is itself ubiquitous to the point of being hard to define, and accordingly, the countless subsets of the term are likewise often ambiguous and used differently from person to person. This article by IoT…

5 criteria to follow when selecting a computing architecture

Overview  In the last two decades, the rapid development of IoT has made numerous applications available in our daily lives. One of the crucial elements when planning for an IoT (Internet of Things) deployment for collecting data and conducting analysis…

Using IoT to monitor CO2 in a ‘COVID’ world

Today it is widely accepted, important and encouraged to keep indoor working spaces as well ventilated as possible to reduce the risk of Covid-19, other viruses and disease spreading.  This is vital in many working environments where people congregate: such…

The giant impact of TinyML

The gathering trend towards streamlined machine learning at the edge is spurring the wider IoT market, and driving digital transformation across industries at massive scale. While complex AI algorithms running on power-hungry Cloud servers are hyped as the solution for…

Using low-power Wi-Fi to build a smart home

– Originally written by Omer Cheema, Head of the IoT Business Unit, Renesas – The COVID-19 pandemic has added to the growing trend of intelligent homes by forcing people to spend more time indoors. There has been a massive increase…

Commercial support for nRF9160 SiP cellular IoT customers with launch of Cloud location services

Nordic Semiconductor announced the launch of its ‘nRF Cloud Location Services’. The Cloud-based product enables customers to access detailed, fast and accurate commercial location services for their nRF9160 System-in-Package (SiP)-powered cellular IoT devices. nRF Cloud Location Services builds upon Nordic’s…

Xergy closes £4.25m investment round to scale up Proteus

The investment comes as the Aberdeen-based tech startup, which enables customers in the transforming energy space to digitally transform whilst connecting to rated talent, embarks on the next phase of its growth. Xergy Group has announced the closing of a…

Enabling the switch to secure remote learning with cloud-based hardware

Lanner, a hardware provider for advanced network appliances and rugged industrial computers, was approached by a customer who was searching for the ideal hardware appliance, capable of supporting the deployment of a K-12 education system. The system would serve millions…