Recent Ofcom data found that if business landline numbers continue to drop at their current rate, they will be all but extinct within just six years. But would this be a bad thing? The landline has enabled connectivity from 1876,…
Adding value with the right telemetry partner
Running a successful business in the 21st century means integrating technology within all aspects of operations. One of the most valuable benefits is that data can be analysed and interpreted to improve operational efficiency – and the most effective was…
A digital-first mindset is the key to customer retention for telcos
A survey conducted by Accenture revealed that 77% of telcoms customers are willing to retract their loyalty towards a specific network operator. Lock-in contracts are no longer sufficient to retain a customer base long term. To keep customers satisfied, telecoms…