Vodafone’s Internet of Things (IoT) business, spun out from the main Vodafone Group in 2024, is focused on connecting and managing global networks of devices across industries.
From autonomous vehicles to medical implants, the platform allows companies to monitor, control, and scale their fleets of connected devices efficiently. With more than 220 million IoT connections worldwide, Vodafone positions itself as a global “IoT hyperscaler,” providing customers with the ability to manage devices through its centralised Global Data Service Platform (GDSP).
In October 2025, Vodafone made a significant move by creating a dedicated division for the Americas, led by Dennis Nikles, former CEO of Deutsche Telekom IoT. The decision reflects the region’s status as the largest global market for IoT, particularly in automotive, logistics, and healthcare sectors. While Vodafone does not operate its own mobile network in the US, it relies on strategic partnerships with AT&T, Verizon, and T-Mobile to deliver seamless connectivity. The company also maintains its own technical infrastructure in the region, including four packet gateways that route and manage IoT traffic, allowing it to support mid- to high-data-volume use cases.
Nikles explains that the new division is designed to offer faster, more localised service to US clients while drawing on Vodafone’s global delivery centres in Europe and India. “Serving customers with resources from Europe works, but there are time differences and cultural gaps that affect experience,” he says. By building a local team and introducing new Customer Success Management roles, Vodafone aims to move beyond simply supplying connectivity to becoming a long-term partner, helping clients navigate regulatory complexity, scale deployments, and manage operational risk.
The company is already working with a number of high-profile clients, including autonomous taxi services and electric vehicle manufacturers. In healthcare, Vodafone IoT supports implanted medical devices such as pacemakers, ensuring secure data transmission back to hospitals. Other target use cases include live tracking for logistics firms and video surveillance, all of which demand high reliability and strong security. Vodafone emphasises the security of its cellular connectivity, which is protected through multiple layers of encryption, while noting that responsibility for safeguarding data in applications rests with the customer.
Looking ahead, Vodafone sees significant growth potential at the intersection of IoT and artificial intelligence. Sensors generate vast amounts of data, and the real value comes from analysing it in real time. Vodafone is investing in capabilities that allow customers to move data securely into their own systems and train AI models on top of it, supporting smarter, data-driven decision-making.
By establishing a dedicated American division, Vodafone IoT is positioning itself to better serve the region’s growing demand for connected devices, provide more responsive support, and expand its presence in sectors where connectivity, reliability, and compliance are critical. With a combination of local teams, strategic partnerships, and global infrastructure, Vodafone aims to evolve from a connectivity provider to a trusted partner, helping US clients navigate the complexities of IoT at scale.
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