Perumdam Tirta Mayang Kota Jambi and GHD recently signed a Letter of Intent (LOI) for a joint Canadian-Indonesian pilot project, which will transform how Jambi City collects, records and manages water data to improve operations and customer service.
The pilot project is being delivered by global professional services company GHD as part of a government-to-government partnership between Canada and Indonesia, with the support of the Canadian Embassy to Indonesia and the Canadian Commercial Corporation (CCC). As Canada’s government-to-government contracting agency, CCC supports Canadian development and participation in overseas infrastructure and utility projects.
Jambi City’s municipal water utility Perumdam Tirta Mayang currently relies on manual meter readings, which can reduce billing effectiveness and efficiency and consequently make it harder to detect leaks or non-revenue water management. Jambi City’s municipal water utility aims to shift to digital smart meters that provide more accurate and timely data to enhance operations and improve customer service. It is predicted that more than 100,000 existing water meters could eventually be replaced with smart meters that can automatically record water consumption and transmit this data via a secure remote network.
“Jambi City requires a significant breakthrough in addressing the challenges of water management, reduce water loss, promote water conservation, and move towards a more sustainable and efficient water future. The pilot project with our Canadian counterparts offers a promising solution for modernising our business process, with the potential to improve efficiency, reduce costs, and enhance customer service,” said Dwike Riantara, Managing Director of Perumdam Tirta Mayang.
GHD’s team will work with the utility company to identify an appropriate technical approach for implementation of Advanced Metering Infrastructure (AMI 2.0). This includes current state assessment, evaluating different smart meter types and communication technologies, and integration with billing systems.
“We are proud to be part of this collaborative effort to bring Advanced Water Metering to Jambi, working closely with Jambi City’s municipal water utility and the Canadian Commercial Corporation,” said Phil Baker, Country Manager –Indonesia, GHD. “Jambi is poised to benefit from GHD’s experience in helping water utilities adopt smart metering across the Asia-Pacific, Australia and North America in response to ageing infrastructure, rising operational costs and the need to better manage water demand and losses.
“Our approach seeks to fully harness the potential of smart meters as part of an integrated program spanning strategy, change management and system integration to benefit stakeholders and the environment.”
“Smart metering is not only about more accurate billing. It’s about enabling broader digital and organisational transformation,” added Don Holland, Project Director and Canadian Water Leader, GHD. “The project’s objectives are to improve meter reading accuracy, enhance water conservation efforts, reduce non-revenue water, reduce operational costs, and detect leaks and abnormal usage patterns. Smart meters also give customers a better understanding of their water consumption and enable more responsible and environmentally positive use of this precious resource.”
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