Ross Slogrove, UK and Ireland Country Manager at Cloud phone system provider Ringover, explores the role of Cloud-based software in the changing customer service landscape. Customer service channels have evolved. Now more than ever, instant responses are desired, and somewhat…
Industries
Cheshire & Warrington SMEs invest £90k in digital technologies
The first SME businesses to benefit from the Cheshire and Warrington 4.0 (CW4.0) digital transformation programme have gone on to invest a combined £91,390 in adopting new technologies in addition to launching new products and processes. The cohort of businesses – ranging from a Daresbury-based life sciences startup, to a maritime engineering company in Tattenhall – have received free, hands-on R&D support through the ERDF-funded project, led by the University of Liverpool’s Virtual Engineering…