Informatica introduced new product innovations to democratise generative AI (GenAI) across enterprises, providing secure and instantaneous access to data insights. These announcements were made at Informatica World in Las Vegas:
- Embedding GenAI in all aspects of data management with CLAIRE GPT
- Empowering users to develop and deploy GenAI applications built on trusted data foundations
Successful GenAI is dependent on effective data management—integrated, end-to-end solutions that produce ‘Ready Data’, driving personalised experiences, improving automation and more accurate decisions. Data management remains a fragmented market, a problem anticipated to worsen in 2024. In a recent survey of 600 global Chief Data Officers, Informatica found that nearly 6 in 10 (58%) reported needing five or more data management tools to handle their data estates.
“We anticipated the market direction more than four years before this current AI hype cycle with our CLAIRE solution, the backbone of our AI platform and products,” said Amit Walia, CEO at Informatica. “With the infusion of GenAI into the very fabric of our cloud-only offerings, we’ve elevated the industry standard and leveraged the simplicity and intuitiveness of the technology to deliver actionable insights within seconds to our customers.”
Barbara Latulippe, Chief Data Officer at Takeda Pharmaceuticals, said: “The seamless integration of trusted data and reliable AI is essential. With the incorporation of generative AI into our systems, it further enhances accessibility to data, facilitates the discovery of valuable insights and contributes to the overall efficiency and productivity of our organisation.”
CLAIRE GPT, part of the Intelligent Data Management Cloud (IDMC), simplifies and accelerates data management by embedding GenAI across all layers. This innovation uses an organisation’s metadata system to allow users to interact with their data. Key benefits include:
- Democratising data access: enabling users to find, access, and interact with their data via an intuitive natural language interface
- Increasing productivity through automation, time savings, and efficiency gains
- Accelerating data-driven decisions with self-service exploration of data estates
- Ensuring data security and privacy with Informatica-hosted large language models (LLMs)
- Enhancing CLAIRE GPT capabilities: features like multistep reasoning simplify complex data management operations
- Providing self-service for business users: enabling non-technical users to find and understand data without needing SQL
CLAIRE copilot, integrated across all bespoke IDMC services, supports natural language capabilities, making it easier to receive recommendations for data integration, application integration, data quality, and data governance.
CLAIRE GPT, the first GenAI-powered data management assistant grounded by enterprise metadata intelligence, leverages core IDMC capabilities. CLAIRE GPT is available in North America.
Katie Germano, Director of Healthcare Analytics at SSM Health, said: “CLAIRE GPT can strategically be deployed to help our clinical teams find information that would historically require IT ticket requests. For example, our Chief Medical Information Officers will be able to easily find how many orthopedic providers are in network to ensure that the health system is meeting patient needs while having the appropriate coverage.”
GenAI is enabled in business processes and data pipelines with a low-code/no-code interface, transforming data access to provide actionable insights in seconds. Powered by IDMC’s built-in data management capabilities, users can effortlessly create no-code, enterprise-ready GenAI applications or augment GenAI features into existing tools. Key benefits include:
- Democratising GenAI: broadening the user base to create GenAI applications without extensive coding knowledge. Cloud Application Integration enables building no-code GenAI apps that support prompt engineering, RAG, and ReAct AI agents. It supports a wide range of popular LLMs and VectorDBs with enterprise-grade scalability, SDLC, and governance features
- Grounding GenAI applications: contextualising tools with trusted data and built-in security and governance. New capabilities for chunking, embedding, and ingestion into VectorDBs ensure LLMs are contextualised on enterprise data
- LLM agnostic: futureproofing by avoiding reliance on a single LLM, allowing easy navigation of models from various providers with out-of-the-box LLM Connectors
- Accelerating time to market: using customisable templates, pre-built recipes, and intuitive interfaces to quickly prototype, test, and deploy new or existing applications
- Supporting unstructured data: IDMC will soon support documents, images, and video sources, fully integrating them across IDMC (CDAM policies, DQ rules, catalog, integration pipelines, etc.), expanding the metadata system of record to include unstructured data
“As enterprises look to harness the tailwinds of generative AI, many business leaders are faced with a harsh reality – they might be ready, but their data is not,” stated Stewart Bond, Vice President, Data Intelligence and Integration Software, IDC. “This is just a new iteration of an old data management problem, one that Informatica has been helping solve for 30 years. In this new tech frontier, their experience combined with a product suite that embeds AI and generative AI at its core will continue to make them a valuable partner on this journey.”