AI and Cloud powered fan experiences at Wimbledon 2022

Wimbledon fans around the world got to experience The Championships digitally, powered by artificial intelligence (AI) running on IBM Cloud and hybrid cloud technologies.

Co-created by the All England Club and IBM for Wimbledon.com and the Wimbledon app, the new features join a comprehensive suite of digital fan experiences – including the IBM Power Index with Watson, IBM Match Insights with Watson and Personalised Recommendations and Highlights Reels – all designed to help global audiences stay more informed and engaged with players, matches and the tournament.

New features for 2022 included:

The Wimbledon digital features are underpinned by IBM Watson and leverage a hybrid cloud approach – using a combination of on-premises systems, private clouds, and IBM Cloud – enabling increased flexibility and efficiency. IBM Cloud provides the foundation and scalability for these digital experiences. It hosts and processes data from matches that is fed into AI models built using IBM Watson Studio and IBM Watson Discovery to produce insights for fans, commentators, and media.

Alexandra Willis, Communications & Marketing Director, The All England Club, said: “Leveraging technology to help fans become more informed, engaged and involved throughout the Wimbledon Fortnight is at the core of our strategy to ensure we are leveraging innovation to keep Wimbledon relevant and deliver outstanding digital experiences for fans, wherever they may be. In partnership with IBM, we are thrilled to bring an even more dynamic and interactive digital experience to fans around the world this year as Wimbledon returns to full capacity. Core to these experiences is our ambition to help fans get closer to Wimbledon by understanding which players to follow and analyse and inviting them to get involved with new match predictions and insights features, alongside our extensive scoring, news and video content across our channels.”

Kevin Farrar, Sports Partnership Leader, IBM UK & Ireland, said: “The digital fan features on the Wimbledon app and Wimbledon.com, beautifully designed by the IBM iX team and powered by AI and hybrid cloud technologies, are enabling the All England Club to immerse tennis lovers in the magic of The Championship, no matter where they are in the world. Sports fans love to debate, and we’re excited to introduce a new tool this year to enable that by allowing people to register their own match predictions and compare them with predictions generated by Match Insights with Watson and those of other fans.”

As the Official Technology Partner of The Championships for the past 33-years, IBM has developed solutions to modernise and streamline workloads, and delivered innovative digital experiences to engage sports fans around the world through IBM iX, the experience design arm of IBM Consulting. Leveraging the same technologies IBM uses with businesses across industries and around the world, Wimbledon continues to accelerate innovation and improve the digital fan experience.

The full suite of IBM-powered digital experiences on Wimbledon.com and the Wimbledon App includes:

IBM Power Index with IBM Watson

IBM Match Insights with IBM Watson 

Personalised Recommendations and Highlights Reels